"Having breakfast at the top floor was an incredible experience withe great views of the city walls, the sea and the island (Dia)."
Miguel from United States
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"The breakfast buffet that was included in price was out of this world."
Pauline from Canada
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"The best shower pressure I've seen in my Greece stays."
Marin_minchev from United Kingdom
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"A very pleasant stay. Spacious room. Very complete and varied breakfast."
Escape20489267457 from Portugal
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"The breakfast buffet at our hotel in Greece was fantastic! So many choices, from fresh fruit and pastries to hot dishes."
Shane Yarrow from Canada
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4-star city hotel with rooftop dining overlooking Heraklion's Venetian walls and sea
Amenities and Services
Castello City Hotel offers a 24-hour reception that arranges excursions and car, motorbike, or bicycle rentals. The hotel provides secure parking and a complimentary airport shuttle. Guests can use the business center with meeting and banquet facilities.
Dining
The Fifth Floor lounge café bar and à la carte restaurant serves dinner with views of the sea, Venetian walls, and the old city. A Greek buffet-style breakfast is served daily on the rooftop terrace. The coffeehouse on site and snack bar offer additional dining options throughout the day.
Rooms and Accommodations
Castello City Hotel's air-conditioned rooms have soundproofed windows, TV, mini fridge, and a safe. Open-plan family rooms accommodate larger groups with additional space. All rooms are equipped with a private bathroom and tea and coffee making facilities.
Location and Surroundings
Situated by the ancient Pantokrator Gate, the hotel is a short walk from Heraklion beach. The Palace of Knossos, the Heraklion Archaeological Museum, and the Natural History Museum of Crete are within walking distance. Bus and taxi stations are located next to the hotel, with easy access to the airport and port.
Family-Friendly Features
Castello City Hotel provides open-plan family rooms with soundproofed windows. Babysitting or child care services are available upon request. The rooftop buffet breakfast offers a variety of options that appeal to all ages.
Highlights
Location: Next to Pantokrator Gate, 10 min walk to Heraklion beach
Dining: Fifth Floor rooftop with sea and Venetian walls views
Services: 24-hour reception with excursion and rental arrangements
Sustainability: Green Key certified for environmental practices
Rooms: Open-plan family rooms with soundproofed windows
Must-do experiences
Visit the Heraklion Archaeological Museum for ancient treasures.
Try the local dish Sarikopitakia at a nearby taverna.
Stroll through the bustling Heraklion Central Market for local flavors.
Explore the historic Koules Fortress for stunning sea views.
Discover the quaint alleyways of the old town for unique shops.
Choose your island room type
Castello City Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Triple Room
2 persons
22 sq. feet
1 Single Bed or 1 Double Bed
Air conditioning
Balcony
room details
Deluxe Room City View
2 persons
20 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Family Room
2 persons
25 sq. feet
4 Single beds
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Castello City Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.0/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Private parking is possible at a location nearby for free.
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Castello City Hotel: Location on the Island
1, 62 Martyron Avenue, Heraklion (Crete), 71304,
Explore Heraklion (Crete)
Explore Heraklion
Top Attractions
Activities
Dining
Entertainment
Historical Museum of Crete
11 minutes' walk
Showcasing Crete's rich culture, the museum hosts artifacts from ancient to modern times, with themed exhibits and guided tours available.
Morosini Lions Fountain
13 minutes' walk
An iconic symbol of Heraklion, this beautiful fountain features four lion statues, ideal for a quick photo op and a rest stop.
Koules
20 minutes' walk
This medieval fortress offers stunning sea views and historical insights. Guided tours provide a deeper understanding of its significance.
Heraklion Archaeological Museum
18 minutes' walk
Housing one of the world's most significant Minoan collections, the museum features artifacts that narrate the island's ancient history.
Ammoudara Beach
10 minutes' drive
A popular beach offering ample water sports, sunbathing, and beach cafés. Rental services are available for equipment during the season.
Georgiadis Park
20 minutes' walk
A lovely green space perfect for leisurely strolls or picnics. Enjoy the shade and tranquility amidst the city's bustle.
Local Markets
13 minutes' walk
Experience local life at nearby markets. Browse fresh produce, handmade goods, and traditional Cretan crafts to take home.
Peskesi
13 minutes' walk
Local Cretan cuisine in a rustic setting. Signature dishes include slow-cooked lamb and fresh seafood. Reservations recommended.
Yankees Grill & Burgers
10 minutes' walk
Casual dinning spot famous for juicy burgers and quick bites. Family-friendly atmosphere with vegetarian options available.
Flocafe Espresso Room
10 minutes' walk
Casual café offering premium coffee and pastries. A great stop for breakfast or a light afternoon snack.
Talos Plaza
10 minutes' walk
A vibrant venue with shops, dining, and entertainment options. Regular events and live performances create a lively atmosphere.
Live Music Venues
15 minutes' walk
Various nearby bars host weekly live music events, including jazz nights and local bands, suitable for all ages.
Getting around the Greek Islands
City Centre
Heraklion (Crete) 20 min · 1.0 mi
Airports
Nikos Kazantzakis (HER) 11 min · 4.4 mi
Sitia Public (JSH) 196 min · 81.2 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 5.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Italian, Greek
Number of floors:
4
Number of rooms:
50
Guest Reviews and Ratings
Feedback about Castello City Hotel from previous guests about their experience.
Review score
Based on 590 verified reviews
7.6 /10
Very good
76 %
Recommend
Breakfast
9.4/10
Cleanliness
8.1/10
Comfort
8.2/10
Facilities
8.0/10
Free WiFi
8.7/10
Location
8.6/10
Paid Wi-Fi
7.0/10
Staff
9.1/10
Value for money
8.2/10
Pros
Really good staff service
High-quality breakfast
Rooftop restaurant experience
Cons
Uncomfortable beds
Inconsistent room cleanliness
Noise levels from surroundings
Guest reviews
based on 730 reviews
4/5
based on 1691 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
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Questions of the users
About Castello City Hotel
How far is the closest beach to the hotel, and is there a bus service available to get there?
15 November 2024
The nearest sandy beach is located 2 kilometers to the west of the hotel, approximately a 15-minute walk. Additionally, bus number 6 stops at the nearby bus station across the street, providing easy access to the beach.
Is it possible to reserve a table at the restaurant if I arrive late at night?
20 November 2024
The restaurant operates until midnight, with the kitchen closing at 23:00, offering ample time to enjoy your meal after a late arrival.
Is parking included with my stay, and can it accommodate larger vehicles?
10 December 2024
Parking is provided at no additional cost, and there is ample space for larger vehicles, ensuring convenience for all guests.
How far is the central bus station from the hotel, and is walking a feasible option?
22 December 2024
The central bus station is about 1.5 kilometers away, roughly a 20-minute walk. Alternatively, a taxi service is recommended for a more comfortable journey.
Can I pay part of my reservation using a tourism pass?
5 January 2025
Yes, payments can be partially made with the tourism pass, allowing for a convenient booking experience.
Is there an option for early check-in if I arrive before the standard check-in time?
15 January 2025
Early check-in may be possible depending on room availability, and guests can store luggage at the reception until the room is ready.
Do you provide a shuttle service to and from Heraklion International Airport?
25 January 2025
Yes, an airport shuttle service is available for an additional fee of €25. Reservations for this service can be arranged in advance.
Are breakfast options included in the room rate?
10 February 2025
Yes, breakfast is included in the rate for all guests, ensuring a delightful start to each day during your stay.
What are the check-in and check-out procedures and times?
20 February 2025
Check-in begins at 15:00, and check-out is until 11:00. Guests can request early or late options, although these are subject to availability.
Are there any dining options available on site?
5 March 2025
Yes, there is a restaurant at the hotel, offering a variety of dining options throughout the day.
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